Frequently Asked Questions
Straight answers about how we work, what it costs, and what you can expect.
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Getting Started
What services does OperateScale provide?
Three core services: GIC/GCC Launch Suite for companies setting up a new capability center, Scalable Team Augmentation for growing an existing engineering team, and Strategic HR Partnership for startups that need fractional HR leadership.
How do I get started?
Book a free strategy session and we'll assess your hiring needs, timeline, and recommend the right engagement model for your situation.
Do you work with companies outside India?
Yes. Our talent network is rooted in India's tech hubs, but we support Global Capability Centers and engineering teams for clients worldwide.
Process & Timeline
How long does a typical placement take?
Timelines depend on the role and seniority, but for our Team Augmentation service our average time-to-hire is 21 days, with a 4:1 interview-to-offer ratio.
Do you guarantee placements?
Our Team Augmentation service includes a 90-Day Retention Guarantee: if a hire leaves within 90 days for performance or fit reasons, we replace them at no additional cost.
How do you ensure candidates are a good cultural fit?
Technical assessments are conducted by former tech architects, paired with a cultural-fit evaluation aligned to your GIC's specific work style and global collaboration model.
Pricing & Engagement
What's your pricing model?
Pricing depends on the scope, region, and type of engagement (project-based, retainer, or fractional). Book a free strategy session and we'll walk you through a model tailored to your needs.
I run a startup and just need part-time HR support — is that something you offer?
Yes. Our Strategic HR Partnership is built for startups that have outgrown ad-hoc HR but aren't ready for full-time HR leadership — a fractional model that scales as you grow.
Can you help with leadership or executive hiring?
Yes — our Leadership Hiring service focuses on director and CXO-level searches for GICs and growth-stage teams.
Trust & Safety
As an early-stage company, why should we trust OperateScale?
We're a founder-led, hands-on partner — every client works directly with our core team rather than a large account-management layer. That means faster decisions, direct accountability, and a team that's genuinely invested in getting your first hires right.
Is there a fee for candidates applying to jobs through OperateScale?
No — we will never ask candidates to pay for job applications, interviews, or placements. See our Job Application Safety Guide for more on avoiding recruitment scams.
What tech stacks and roles do you specialize in?
Full Stack (React, Angular, Node), Cloud (AWS, Azure, GCP), Data Engineering, DevOps, Mobile, AI/ML, and enterprise Java/.NET stacks, across engineering, QA, and leadership roles.
Still Have Questions?
Book a complimentary 45-minute strategy session to assess your global GIC talent strategy.
Book Your Free Strategy Session